What is a support queue anyway?

We'll often mention our support queue when dealing with customers but I suspect we rarely explain what it is, or why we use it. A support queue is a way of managing incoming requests and prioritising them so that those with the most need get (Things that are broken)...

Taking ownership of a Google Maps API project

In order to use Google Maps as part of a website or app it uses a system called an API, this allows your project to talk to Google and generate a bespoke map. Each time you do this a tiny amount is charged to your account and at the end of the month you are billed....

GDPR compliant email sign up with MailChimp and Gravity Forms

1 . Go to [Forms] [Add-Ons] and install the MailChimp Add-On 2. In your MailChimp account go to [Account] [Extras] and then [API Keys] 3. Click [Create A Key] to generate an API Key and copy it to your clip board. 4. Back in your website go to [Forms] [Settings]...

Tracking Contact Form 7 submissions as goals in Google Analytics.

Contact form 7 is one one of the most popular free contact form plugins for WordPress it can add contact forms to your website and send the submissions to an email address of your choice. One frequently asked question is how you get these form submissions to show up...